Melbourne
Full Time Floral Designer (Experienced Required)
Position Overview
Fig & Bloom is seeking a Full Time Floral Designer, a skilled technician capable of designing superb floral arrangements efficiently and without direct instruction or supervision. With practical hands-on experience, an Experienced Floral Designer demonstrates progress toward sharing their knowledge with junior staff. A role model for our high standards of excellence. The successful applicant may be considered for a full time role if the position is available.
The successful candidate must have a keen eye for detail and eagerness to understand the technical strengths & weaknesses of their fellow team members. With a strong understanding of the team’s goals & objectives, the successful candidate will play a crucial role in achieving overall success as a team.
Key Challenges
This position is suited to an energetic, enthusiastic & responsible person with the ability to:
- consistently produce beautiful floral arrangements faithful to our product photographs
- meet daily production targets & assist any team members who might be struggling
- make a positive & memorable impression with every customer or client interaction
- contribute to the organized, orderly & smooth running of daily operations
- assist with inventory control, ensuring we neither run out nor waste stock
- maintain a clean, organized & safe work environment.
Key Accountabilities & Responsibilities
- Detailed knowledge of our products & services.
- Understands the team & company.
- Follows our design processes.
- Meets targets for production efficiency & quality assurance.
- Teamwork & open, honest communications.
- Organization, packaging & dispatch of orders.
- Studio organization & waste management.
- Confidence using all technology systems.
Attitude, Skills & Experience
- Ambitious, results-oriented, self-reliant & possesses high standards.
- Demonstrated commitment to personal growth & development.
- Team player with excellent communication skills.
- Ability to work under pressure and meet deadlines.
- Experience working as a florist (formal certification not required).
- Experience working in a fast paced, dynamic team environment.
Sydney
Retail Operations Manager
Key Responsibilities & Duties
Retail & Operations Management
- Oversee daily operations of the Camperdown location, ensuring efficiency and adherence to Fig & Bloom’s high standards.
- Manage stock levels, ordering supplies, and maintaining an organised and visually appealing workspace.
- Implement and optimise retail processes to improve efficiency and service quality.
Team Leadership & People Management
- Lead and support a team of florists, drivers, and contractors to ensure smooth daily operations.
- Train, mentor, and develop staff, fostering a positive and high-performance culture.
- Manage staff scheduling, ensuring adequate coverage during peak periods and events.
Customer Experience & Sales
- Ensure outstanding customer service, both in-person and for online orders, resolving any issues promptly.
- Assist customers with product selection, offering expert guidance on floral arrangements and gifting.
- Monitor and drive sales performance, upselling complementary products such as greeting cards, candles, and gifts.
Quality Control & Brand Standards
- Maintain Fig & Bloom’s high presentation and quality standards for all floral arrangements and products.
- Ensure all customer orders are accurately prepared and delivered on time.
- Uphold workplace health and safety policies, ensuring a clean and safe environment for staff and customers.
Job Requirements
Skills & Experience
- Proven experience in retail, hospitality, or a similar leadership role (experience in floristry or luxury gifting is a plus).
- Strong leadership and people management skills, with the ability to motivate and train a team.
- Excellent organisational and problem-solving abilities, capable of managing multiple priorities.
- Strong customer service and sales skills, with a passion for delivering an exceptional experience.
- Ability to work efficiently in a fast-paced environment, particularly during peak gifting seasons.
- Experience handling stock management and retail operations.
Qualifications
- No formal qualifications required, but a background in retail management, floristry, or hospitality is desirable.
- Valid driver’s licence is preferred.
Sydney
Part Time Floral Designer (Experienced Required)
Position Overview
Fig & Bloom is seeking a Part Time Floral Designer, a skilled technician capable of designing superb floral arrangements efficiently and without direct instruction or supervision. With practical hands-on experience, an Experienced Floral Designer demonstrates progress toward sharing their knowledge with junior staff. A role model for our high standards of excellence. The successful applicant may be considered for a full time role if the position is available.
The successful candidate must have a keen eye for detail and eagerness to understand the technical strengths & weaknesses of their fellow team members. With a strong understanding of the team’s goals & objectives, the successful candidate will play a crucial role in achieving overall success as a team.
Key Challenges
This position is suited to an energetic, enthusiastic & responsible person with the ability to:
- consistently produce beautiful floral arrangements faithful to our product photographs
- meet daily production targets & assist any team members who might be struggling
- make a positive & memorable impression with every customer or client interaction
- contribute to the organized, orderly & smooth running of daily operations
- assist with inventory control, ensuring we neither run out nor waste stock
- maintain a clean, organized & safe work environment.
Key Accountabilities & Responsibilities
- Detailed knowledge of our products & services.
- Understands the team & company.
- Follows our design processes.
- Meets targets for production efficiency & quality assurance.
- Teamwork & open, honest communications.
- Organization, packaging & dispatch of orders.
- Studio organization & waste management.
- Confidence using all technology systems.
Attitude, Skills & Experience
- Ambitious, results-oriented, self-reliant & possesses high standards.
- Demonstrated commitment to personal growth & development.
- Team player with excellent communication skills.
- Ability to work under pressure and meet deadlines.
- Experience working as a florist (formal certification not required).
- Experience working in a fast paced, dynamic team environment.