We disclose personal information to service providers located overseas. This list identifies the countries where those overseas recipients are likely to be located. Sources reviewed: 31 October 2026. Effective on the date this list and the privacy policy amendment are published together.
| Recipient | Purpose | Countries where likely located |
|---|---|---|
| Shopify | Storefront, checkout, platform and Shopify Payments services | Canada; Singapore; Ireland |
| Klaviyo | Email and SMS marketing | United States |
| Judge.me | Product reviews | United States; United Kingdom |
| Analytics, advertising measurement and custom audiences, and business email | United States | |
| Meta | Advertising measurement and custom audiences | United States |
| PostHog | Analytics and commerce events | United States |
| Microsoft | Advertising measurement | United States |
| TikTok | Advertising measurement and custom audiences | Singapore; Malaysia; Ireland; United States |
| Advertising measurement | United States; Ireland | |
| Elevar | Tag-management services | United States |
| Syncmatic | Syncing customer lists to advertising platforms | Germany |
| Ahrefs | Website analytics | Singapore |
| Smile.io | Loyalty services | Canada; United States |
| Recharge | Subscriptions and recurring orders | United States |
| Mida | Website experiments and visitor testing | Malaysia; United States; Germany |
| PageFly | Website pages and page analytics | United States |
| OuterSignal | Customer and checkout analytics | United States |
| ShipZip | Delivery rates and dates at checkout | United States; India |
| Arigato Automation | Order and customer workflow automation | United States |
| Render | Hosting for Birthday Reminders, including its database | Singapore |
| Resend | Sending Birthday Reminders and account emails | United States |
| Twilio | Sending SMS reminders and sign-in codes | United States |
| Slack | Internal team messaging about orders, enquiries and reminders | United States |
| Anthropic | AI processing of notes and messages in Birthday Reminders, and AI tools we use to run our store | United States |
| OpenAI | AI tools we use to run our store | United States |
| xAI | AI tools we use to run our store | United States |
| Deepgram | Turning voice notes in Birthday Reminders into text | United States |
| Cloudflare | Storing photos uploaded to Birthday Reminders, and routing website analytics | United States and other countries where Cloudflare operates its network |
| Hostinger | Server hosting for our enquiry, order and AI automations | Malaysia |
| Trello (Atlassian) | Order and enquiry management | United States |
| Starshipit | Shipping labels and tracking | New Zealand |
Domestic recipients
These service providers are in Australia and are not overseas disclosures: PayPal Australia, Afterpay Australia, Zip, Commission Factory Australia, Stripe Payments Australia, ProductReview.com.au, #gifted, Australia Post / StarTrack, GoPeople, AWS (Sydney region), and the Delivery Date Picker (Sydney).
